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Warranty

  1. The product warranty period is 2 years for clippers and trimmers, and 1 year for hairdryers, under normal conditions of proper use and maintenance.

  2. Consumable parts such as blades, guards, lubricants, cleaning brushes, etc., are not included in the warranty coverage.

  3. The warranty service does not cover the following conditions:

    • Products with alterations or the use of aftermarket/non-genuine parts will not qualify for warranty service.

    • Proof of purchase must be provided.

    • Failure to adhere to the instructions in the product manual for operation and maintenance, resulting in malfunction, or damage caused by dropping, immersing in water, physical alterations, and inadequate maintenance, including cleaning and lubrication, will void the warranty.

    • Product damage due to transportation or improper storage is not covered.

  4. Proof of purchase must be provided, and failure to do so will nullify any warranty claim.

  5. A maintenance fee will be charged for products without proof of purchase or beyond the warranty period. Customers are responsible for covering this fee for the item to be returned.

  6. Once the form is submitted, our team will contact you regarding the subsequent steps.