At JRL, we are committed to delivering products of the highest quality and reliability. We offer the following warranty coverage:
Warranty Coverage
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Clippers & Trimmers – 24-month warranty
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Hairdryers – 12-month warranty
Coverage applies under normal operating conditions with appropriate use and maintenance as outlined in the product manual.
Exclusions
This warranty does not apply to the following:
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Consumable items, including but not limited to blades, guards, lubricants, and cleaning brushes
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Products that have been altered or fitted with non-genuine or aftermarket parts
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Damage resulting from misuse, impact, water immersion, improper storage, or failure to follow operational and maintenance guidelines
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Products exhibiting signs of inadequate maintenance, including lack of cleaning or lubrication
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Freight damage or mishandling after initial delivery
Conditions
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Valid proof of purchase is required to initiate any warranty claim.
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Warranty claims without proof of purchase will not be accepted.
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For products outside the warranty period or without proof of purchase, service may be available at the customer’s expense. A maintenance fee will apply and must be settled prior to the return of the product.
Upon submission of a warranty claim, our service team will provide instructions regarding the next steps in the process.