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Warranty

At JRL, we are committed to delivering products of the highest quality and reliability. We offer the following warranty coverage:

Warranty Coverage

  • Clippers & Trimmers – 24-month warranty

  • Hairdryers – 12-month warranty
    Coverage applies under normal operating conditions with appropriate use and maintenance as outlined in the product manual.

Exclusions

This warranty does not apply to the following:

  • Consumable items, including but not limited to blades, guards, lubricants, and cleaning brushes

  • Products that have been altered or fitted with non-genuine or aftermarket parts

  • Damage resulting from misuse, impact, water immersion, improper storage, or failure to follow operational and maintenance guidelines

  • Products exhibiting signs of inadequate maintenance, including lack of cleaning or lubrication

  • Freight damage or mishandling after initial delivery

Conditions

  • Valid proof of purchase is required to initiate any warranty claim.

  • Warranty claims without proof of purchase will not be accepted.

  • For products outside the warranty period or without proof of purchase, service may be available at the customer’s expense. A maintenance fee will apply and must be settled prior to the return of the product.

Upon submission of a warranty claim, our service team will provide instructions regarding the next steps in the process.